Best knowledgebase software for free download

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc
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SmartWebChat offers a free hosted solution to communicate live with your web site visitors, converting them into loyal customers and building strong customer relationships.
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom and required user fields, knowledgebase, scrolling message bar, query, reports, product/contract tracking, etc
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A knowledgebase system allowing to store, access, search and explore knowledge within your organization, department or team.
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General Knowledge Base is an innovative Knowledge Management software allowing an easy and effective management of all types of knowledge bases. With its intuitive user interface, it is easy to create, capture, and store in one location all types of documents and files and have fast retrieval when required.

To improve knowledge sharing, it provides an easy access to an organization's knowledgebase either on LAN, VPN, WAN or over Internet and yet it does not compromise on security. The application's Client Server technology provides better data integrity and overall system reliability.

Although all the information may be stored in one database, General Knowledge Base allows creating unlimited number of databases, so an organization can have a separate database for each specific knowledgebase. Accessing and managing various databases is also very easy that is by using its integrated Database Manager. Beside organizations, General Knowledge Base is equally useful tool for individuals as for professionals for managing their own personal information. In addition, it has a powerful search engine, allowing the search according to any document criteria. It also supports bookmarks grouping enabling to bookmark documents and save it into a collection file.

General Knowledge Base provides many easy ways to capture information into database. The common one is by typing direct into its internal document editor. The editor is not only easy to use but also powerful enough to be used as a WYSIWYG web page editor. Among other things, it supports tables, hyperlinks, Styles Inspector to work with styles, Merge Tags Inspector for creating Print Preview templates, multi lingual including right-to-left languages, multi lingual live spell checker and much more. Web Pages can be directly captured and stored from Internet. It also has the capability to export documents in its own format to other formats: TXT, RTF, DOC, HTML, XML and PDF, individually or in batches.
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LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization.

Benefits:
1. Encourages building a knowledge sharing community:
LessonsLearnedServer stimulates creating a community of knowledge sharing within an organization by exchanging valuable experiences between the different members.

2. Promotes better communication between remote offices and departments
LessonsLearnedServer provides a central repository of knowledge for the whole organization to interact as individuals, department, offices, teams or even clients.

3. Reusing ideas and information
Saves time by providing a means to use researched articles, tips, techniques, whitepapers that already have been researched.

3. Preserve and archive all organization information assets
Archive all information assets within your organization and track the history of your organization by preserving all important events, exhibitions, photos, documents and track all material assets from employee CVs, certificates, training material, furniture, CD/DVD packages, books, etc.

4. Grow your organization's learning curve
Rapidly increasing the learning curve of the different members of the organization by allowing different experiences, skills and levels to interact and share their experiences.

5. Reduce training and operational costs
By preserving all necessary training material and documenting past resolved problems, your organization saves cost and time in having a reference knowledgebase to dig for valuable knowledge instead of researching problems that have already been solved.
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