Best desk software for free download

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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Desk Marker allows to draw on windows with different pensize and color. The visual controls mode allows to mark visual controls like buttons and forms. In the freehand mode the pen marker follows your mouse. All shortcuts can be defined by the user.
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A stunning 3D shark screensaver lets you explore sunken ships and ancient ruins from the safety of your own desk. Living 3D Sharks screensaver features a variety of sharks and fish, realistic and beautiful underwater life.
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Simplify your desktop and hide unneeded windows while letting them function. Save precious desktop space with this handy utility.
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Deliver attended remote support and access unattended computers with a single powerful tool.Instant Housecall is the award-winning remote access and remote support suite that lets you securely view and control PCs through firewalls. No configuration and no pre-installed software. Work from anywhere: your office, home, customer site, and Internet cafe.Features include: Attended & unattended access by invitation only, Wait for Specialist to sign-in, Reboot remote PC into safe mode, Auto reconnect, File transfer, Chat, Accept online payment, Session history, Revenue Reports, Branding, SSL Encryption, Vista and UAC support. Instant Housecall consists of the "Administrator Control Panel", "Specialist Sign-in", "Customer Applet/Hotline", and your "Webspace" branded for your business. Instant Housecall is highly customizable, boasts powerful features, and is remarkably easy to use. Increase sales, expand your market reach.
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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.

Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models

Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives
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The Mediachase Instant Business Network Software is a powerful collaboration platform for coordinating a wide range of business initiatives with intranet and Extranet users. Integrated PM, Collaboration and Help Desk Software to help your company grow fast.

Enabling Continuous, Re-Usable, & Measurable Business Value - The Instant Business Network Software is a well balanced software application that caters to a variety of user types. This combined balance of usability, technology, and ease of administration enables everyone involved in your organization, regardless of size, to benefit. Most importantly, the IBN software functions as a day to day, minute by minute infrastructure that constantly generates business value while enabling strong communication, coordination, and information sharing across all of your projects.

End-users will enjoy the consistent user experience, IT Professionals will respect the architecture and technology, Network/Operations Teams will love the lights out and simplified administration, and executives will love the instant measurement and reporting capabilities.

Key Benefits

In today's competitive business climate, your ability to focus and align resources towards a common set of goals requires the constant and immediate exchange of information combined with the ability to communicate and maintain awareness.

* Improved Team Communication
* Secure Information Sharing
* Rapid Time To Implement
* Reduction in Wasted Time
* Reduced Costs
* Increased Efficiencies
* Rapid Return on Investment
* Integrated Project Management Tools
* Easy to Use and Grow With
* Cost Effective Implementation Options
* Connects with Microsoft Project
* Combines Files and Issues with Projects
* Increased Responsiveness/Decision Making
* Centralized Management of Information
* Global Accessibility of Resources
* Instant Measurement and Reporting
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ASI FrontDesk Freeware is a general purpose hotel & motel software which is can be used as a hotel maintenance software, hotel reservations software, hotel management software, hotel billing software, general purpose hospitality software, hotel accounting software, hotel accommodation software, hotel property management software (PMS, PM Software) and as hotel booking software and as software for online hotel reservation.

The following are the features that are available in ASI FrontDesk Freeware:

Walk-In Guest
Reservation
Multiple Rate/Rate Type in Single Stay
Guest Deposit
Multiple Currencies
Credit Card Transactions
Do Not Rent Guest Database
Guest Change Room
Guest Folio/Invoice
Backup and Restore
Night Audit
Reservation block dates
Guest Ledger & Database
Advance Guest Search
Business Source
Insert/Undo/Redo Transactions
Phone/Address Book
Out of order room
80+ Reports
Property Configuration
Compressive Tax Management
User Management

Optional modules, see www.FreeHotelSoftware.com for more details:

Magnetic Card Reader
ID card Scanner
Signature Pad
Online Credit Card Processing
Guest Snaps with Webcam at various stages of stay
Customized Reports/Invoice
Call Accounting Module/Interface
Point Of Sales
Payroll
QuickBooks Interface
Audit Trail
Electronic Key Lock Interface

ASI FrontDesk software is installed at thousands of properties in 60+ countries all around the world. With latest release of ASI FrontDesk Freeware it will be affordable to all small hotels and motels who find existing hotel software expensive due to its initial cost as well as high maintenance fee for upgrades and after sales support. ASI FrontDesk Freeware is completely free as well as all future upgrades will be offered for free. Technical support is available free of charge at online public forum from ASI and users around the globe. Annual Maintenance Contract for live telephone, email and chat support is available at minimal cost.

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Give yourself more room on your 2K/XP desktop with this handy desktop manager. Switch instantly between virtual desktops with simple key strokes or use the mouse. Never run out of desktop space again! Each desktop can have its own unique wallpaper to help you better navigate.
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Bug tracking is strategic to your development effort. By automating your bug tracking process with Bug Registry, you improve product quality, reduce time to market, and lower your customer support costs, giving you a distinct advantage over your competitors. Bug Registry helps you keep constant track of software error reports and feature requests. Bug Registry is ideal for software development teams, help desk staff, quality assurance engineers, and anyone who needs to know the status of your software's error reports and feature requests.
Bug tracking is supposed to save you money. Tracking bugs and feature requests is an important part of software development. The earlier and quicker bugs are resolved, the lower your development cost and the higher your quality. Bug Registry puts improved quality, communication, and reporting within reach. Bug Registry is more than just an easy-to-use bug tracking program - it's a powerful quality control tool for software development teams. Use Bug Registry, and create better software in less time.
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Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

Tight email integration, Multilingual, Extremely cheap... Try this web-based helpdesk software.
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The DataTrack System is an affordable, web enabled service management system designed to increase the productivity and efficiency of your call center or helpdesk. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, implementation and deployment of the DataTrack System can be accomplished in minutes, with features like Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work orders from their own computers, via any modern browser, while allowing them to search the integrated knowledge base for the answer to a problem.
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LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. Visitor can choose when to ask for assistance simply by clicking the invitation button located on your website to open chat window. It does not require any install on customers side. This kind of internet communication channel is much more interactive and efficient than email and costs your customers nothing. ContactCenter contains a conjugated feature - Business Instant Messenger mode, called LIVECHAT Communicator. It is a corporate internal communication channel, formed in shape of popular buddy list, but that is where the similarity to popular free Instant messengers ends. Business communicator is a secure channel, all data is encrypted with 128 key bit. All contacts and chats are collected and stored in a centralized knowledgebase, so you can control the network and data flow. Internal communication costs decrease, because your employees do not have to use phone to communicate with ach other. You can also establish a conference between few employees. It is all in real- time, so there are no delays in exchanging data. ContactCenter is a solution for companies willing to improve online services, customer support and increase sales.
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Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of the body that show even first signs of a problem and even before you feel them.

With Desk Doctor you make regular assessments of your entire upper body using orthopedic tests right at your desk. Interpreting these tests, and formulating a special exercise plan for you, is at the core of Desk Doctor. The program is the brainchild of Dr Russ Hornstein, a specialist in musculoskeletal disorders who is also an expert in clinical reasoning. Desk Doctor draws on his crucial know-how to give you a personal treatment plan that is much more effective than any other desk-based system.

Desk Doctor is the only software that gives you a personalised exercise programme to focus on the critical areas, where your body is most at risk from strain. Targeted exercises (Desk Doctor has over 100 for the upper body) are vital in helping you avoid developing debilitating RSI.

Desk Doctor knows when you should next exercise. It monitors your computer activity and calculates a Health Score, which is displayed on your screen. Typing and using the mouse decrease your Health Score; taking short breaks and doing Desk Doctor exercises increase it. A low Health Score indicates a higher risk of getting RSI, it is your job to do the exercises to keep the Score up. There are no fixed times when you need to do an exercise; you can take a longer break and do several in succession to top up your Health Score when convenient. This way Desk Doctor lets you fit your RSI prevention and rehabilitation management into your work schedule, minimising intrusion. By keeping a good average Health Score you help maintain your musculoskeletal health.

Exercises are presented in high-quality video and performed by a professional exercise coach.
www.einspine.com
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Email Xray is the safe, quick, and easy way to get an inside look at your Outlook email. Spot & report phishing attempts with just a few clicks. View email as safe text, see message headers and source code, see and save all attachments. Search, print, or copy any view. Outlook add-in works with internet email, MS Exchange email, and MS Exchange Public Folders. Special features for easy network installation, registration, and feature control.
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VueChat Express is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies.

VueChat allows customers and website visitors to contact directly with company representatives or government employees through a web browser.
Customers and website visitors can reach representatives through Instant Messages, Live Video/Audio or text chat, E-Mail and by placing telephone calls over the Internet.

If you run a corporate website or if you have a personal webpage, you are welcome to use VueChat Express Setup and deploy an very powerful online Customer Service solution very easily in just a few minutes and communicate with your customers and website visitors online.

VueChat may run on Windows, Linux, Solaris and Mac OS X
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NotesHolder lets you quickly type in any piece of information so that you can easily find it when you need, read it or print it out for your convenience. This is the most effective way to store all your notes without cluttering up your desk with PostIt and sticky notes.

Unlike the other similar applications, NotesHolder is very thrifty with your screen space. You can even turn off NotesHolder icon in the system tray. But if you move your mouse cursor to the edge of the screen, the list of the notes sorted by the time of creation and divided into categories will pop up. Click once to create a new note or to edit an existing one. Click once more to print the note.

NotesHolder Key Features:
1. Move the mouse to the edge of the screen to see your notes. No clicks need!
2. Only one click to create a new note or to edit an existing note!
3. Category feature is supported;
4. One-click printing;
5. Displays current date and time;
6. Configurable font size;
7. Different color schemes;
8. Multilanguage interface
9. And more...
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CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use
Core elements are:
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking (calculates holidays and working days) and flagged to indicate the current status and duration
Logs that are awaiting a reply for quotations, or are in the workshop, or awaiting parts are automatically set to "On Hold"
Security ensures that only logs assigned to individual technicians can be viewed by them.
Provides a flexible workflow.
Your customers are kept informed as to the progress of reported faults, with emails being sent to confirm:

That the issue has been logged, and the details
Quotations (approved or rejected)
Invoicing (including a cancellation fee option) and a Batch Email facility.
Invoice summary
Log completion

Your SLA Contract labour charges are automated for quotations and invoices, so you don't need to remember the different rates for each client and category.
A fully functional Parts inventory

To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks.
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Easy Remote Access is a Windows software that allows you to control remote computer securely and transfer files via the Internet or LAN.

The program displays the remote computer's desktop on your local screen and lets you use your mouse and keyboard to control that PC remotely. In other words, with this program you can operate a remote PC just as if you were sitting in front of it, right from where you are, no matter where you actually are.

The built-in File Transfer feature will let you transfer files between the computers. With Easy Remote Access, you can restart and shutdown a remote PC, lock a remote mouse or keyboard, and do many other tricky things.

Easy Remote Access lets you see the office computer screen and work with it at home, just as if you were sitting in front of it. You will be able to access your email, files, programs, and network from anywhere. Leave the office early and finish your work from home!

Easy Remote Access allows you to support your customers remotely. You can connect to customer's desktop and quickly fix any problems on the remote PC. It is an optimal solution for troubleshooting computer problems remotely, via Internet or LAN.

While traveling, you can use Anyplace Control to access your home or office computer from anywhere in the world, to check and read email on the remote PC, to communicate with your co-workers and family, etc.

Anyplace Control allows a worker to manage any remote PCs in a network without leaving his own workplace. Our software is the perfect solution for the remote work in large companies.
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Instant Housecall is the award-winning remote support suite that lets you securely view and control your customer's PC through firewalls. With no port forwarding and no dynamic IPs to worry about, you can deliver service from your office, house, customer site, and Internet cafe without pre-installing software. Features include: Invitation only access, Wait for Specialist to sign-in, Reboot remote PC into safe mode, Auto reconnect, File transfer, Chat, Accept online payment, Session history, Revenue Reports, Branding, SSL Encryption, Vista and UAC support. Instant Housecall consists of the "Administrator Control Panel", "Specialist Sign-in", "Customer Applet/Hotline", and your "Webspace" branded for your business. Instant Housecall is highly customizable, boasts powerful features, and is remarkably easy to use. Increase sales, expand your market reach. Deliver service anywhere in the world. Get your 15 day free trial now and support an unlimited number of PCs.
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